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Highway 26 winding through the forest below Mt. Hood near Sandy, Oregon

4.7 ★ Rated 4.7/5 by local homeowners

Septic Service You Can Actually Get On The Phone

Family-owned pumping, inspections, and repairs for homes on septic across Sandy, Estacada, Boring and the Mt. Hood corridor. Licensed, bonded, and known for showing up the same day when it matters.

Backing up right now? Call — we get out same-day whenever we can.

Why homeowners call us

  • Licensed & bonded Oregon CCB #236293, $1M liability coverage
  • BBB Accredited, A+ Accredited since 2020
  • Family owned since 2019 Brent & Laura Simon, based in Sandy
  • Price before the work You hear the number first — no surprises
When is my tank due for pumping?
Licensed CCB #236293 BBB Accredited A+ Bonded & Insured Family Owned
6+

Years serving Clackamas County

4.7

Average Google rating

12

Google reviews, most of them 5-star

1M

Liability coverage, fully bonded

What We Do

Everything Your Septic System Needs

Routine maintenance, real-estate inspections, emergency diagnostics, and full repairs — one licensed crew, start to finish.

Septic Tank Pumping

Routine pumping that keeps solids out of your drain field — the single cheapest thing you can do to protect a septic system.

  • Residential & commercial
  • Riser & lid locating
  • Clean, tidy job site

Real Estate Inspections

Pre-sale and pre-purchase septic inspections with the documentation buyers, agents, and lenders need to close on time.

  • Buyer & seller inspections
  • Written report
  • Fast turnaround for escrow

Urgent Calls & Diagnostics

Backing up, pooling, or gurgling? We find the actual cause instead of guessing — and we do not stop at the pump-out if something is still not flowing.

  • Same-day when we can
  • Clog & blockage clearing
  • Straight answers

Sewer & Drain Line Cleaning

Clearing roots, grease, and blockages in the lines between your house and the tank, including trenchless repair options.

  • Root & grease removal
  • Trenchless sewer repair
  • Main line clearing

Repairs & Replacement

Baffles, lids, risers, pumps, drain fields, and full tank replacement — done to Oregon standards under our CCB license.

  • Drain field repair
  • Pump & float replacement
  • Tank replacement

RV Black Tank Service

Black tank pump-outs and clogged-outlet clearing for RVs and travel trailers — a job a lot of outfits will not take. We will.

  • On-site pump-out
  • Clogged outlet clearing
  • Seasonal & full-time rigs

Not sure which one you need? Call (503) 706-5555 and describe what it is doing.

Free Tool

When Is Your Tank Due For Pumping?

Pumping on schedule is the cheapest thing you can do for a septic system — a neglected tank pushes solids into the drain field, and drain fields are the expensive part. Answer three questions for a starting point.

1. How many people live in the home?
2. What size is your septic tank?

Not sure? Most Oregon homes with 3–4 bedrooms have a 1,000–1,250 gallon tank. Pick the closest — we will confirm the real size on site.

3. When was it last pumped?

Call sooner if you notice any of these

  • Slow drains house-wide
  • Gurgling in the plumbing
  • Sewage smell inside or out
  • Standing water over the field
  • Extra-green grass on the field
  • Backups in the lowest fixtures

Your estimate

Recommended pumping interval

every 3 years

Next service

2027

Status

On track

Adjust the answers above and this updates instantly.

Book This Service or call (503) 706-5555

An estimate only, based on standard tank-capacity guidance and your answers. Actual frequency depends on solids level, water use, and system condition — which is what we check when we are on site.

Know Your System

What’s Actually Under Your Yard

Most people have never seen inside a septic system, which makes it hard to know what you are paying for. Tap any part of the diagram.

Part 1 of 5

Inlet & lids

What goes wrong

The Process

What Happens When You Call

Most people calling a septic company are already having a bad day. Here is exactly how it goes, so there are no surprises on top of it.

Call (503) 706-5555
  1. 1

    You talk to a person

    No call center, no ticket number. Tell us what the system is doing and we will tell you honestly whether it sounds urgent.

  2. 2

    We schedule around you

    You get a real window, not a vague all-day one. And when a system is actively backing up, we work you in the same day whenever we can.

  3. 3

    We locate and open up

    We find the tank and lids, open the system, and show you what we are looking at before any work starts.

  4. 4

    You get the price first

    You hear the number before we do the work, and you get plain-English notes on what to watch for next.

Service Area

Do We Come To You?

We are based on Highway 26 in Sandy and run the Clackamas County foothills, the Mt. Hood corridor, and the east side of the Portland metro.

Not on the list? Call us anyway — if we cannot take it, we will point you to someone who can.

Communities we regularly serve list to confirm

  • Sandy
  • Estacada
  • Boring
  • Gresham
  • Damascus
  • Eagle Creek
  • Welches
  • Brightwood
  • Rhododendron
  • Government Camp
  • Corbett
  • Troutdale
  • Happy Valley
  • Clackamas
  • Oregon City
  • Colton
  • Molalla
  • Barton
  • Springwater
  • Portland

Who We Are

A Family Business, Not a Franchise

NW Woods Septic Service was started in 2019 by Brent and Laura Simon, and it has stayed exactly what it started as: a small, family-run outfit working out of Sandy, serving the same foothill communities we live in.

Septic work is not glamorous, but it is the kind of job where cutting corners shows up two years later as a failed drain field and a five-figure bill. So we do it properly, we tell you what we actually see in your tank, and we quote the price before we start. That is the whole business model.

  • Oregon CCB licensed — #236293
  • Bonded, with $1M liability coverage
  • BBB Accredited with an A+ rating
  • Family owned and operated since 2019

Oregon Construction Contractors Board license #236293 — verifiable at search.ccb.state.or.us.

“We’ve been using NW Woods Septic for months now. Both wife who answers phone and Brent who comes to do service are very nice, helpful and reasonable. I would highly recommend them to anybody.”
K
Kellie Muller
Google · 3 years ago
★★★★★
2019
Family owned, based in Sandy
4.7
Across 12 Google reviews

Reputation

Rated 4.7/5 By Local Homeowners

★★★★★ 4.7 average · 12 reviews · BBB A+
★★★★★
“The lady who answered the phone was kind and made me feel calm in my panic. She was able to schedule me for just 3 hours later. He pumped our septic and asked us to flush the toilet to ensure everything was flowing as it should and sure enough something still wasn’t flowing right… He dug up a separate cap and found a nasty clog! Had he not taken the extra step, I would have paid for the pumping service, but not had my issue completely resolved.”
S
Sarah Feldhacker
Google · 5 years ago
★★★★★
“Came 45 minutes after I called. Very nice man. Great service. Septic dug up, pumped, and clog removed. I will always use this service above all others.”
S
Susan Blanton
Google · 5 years ago
★★★★★
“I had a clogged RV black tank outlet, and he was the first one that was actually willing to come out to help me empty the RV. He showed up on time and was willing to work with me to help get the clog taken care of, and he did! Highly recommend them and will definitely call again if I need their services.”
G
Geoffrey McDonough
Google · 4 years ago
★★★★★
“We’ve been using NW Woods Septic for months now. Both wife who answers phone and Brent who comes to do service are very nice, helpful and reasonable. I would highly recommend them to anybody.”
K
Kellie Muller
Google · 3 years ago
★★★★★
“Brent is amazing and can’t thank both him and his wife enough for their help and services.”
A
Adam Ehlers
Google · 2 years ago

Read all 12 reviews on Google

Straight Answers

Septic Questions We Get Every Week

No sales pitch — just what we would tell you on the phone.

How often should a septic tank be pumped?

For most Oregon households it lands between every 3 and 5 years, but it really depends on tank size and how many people live in the home. A 1,000-gallon tank serving four people is usually about a 3-year cycle; the same tank with two people can stretch much longer. Use the estimator above for a starting point, and we will confirm it when we look in the tank.

How do I know if my septic system is failing?

The usual warning signs are slow drains throughout the house, gurgling in the plumbing, sewage odors indoors or outside, standing water or unusually green grass over the drain field, and backups that hit the lowest fixtures first. If you are seeing any of those, call before it gets worse — most of the expensive failures start out as cheap ones.

Do you do septic inspections for a home sale?

Yes. We handle both buyer-side and seller-side inspections and provide written documentation for the transaction. If you are on a closing timeline, tell us the date when you call and we will work to it.

What areas do you serve?

We are based on Highway 26 in Sandy and regularly run Estacada, Boring, Gresham, Damascus, Eagle Creek, Welches and the Mt. Hood corridor, plus the east side of the Portland metro. Check the service area tool above, or just call and ask.

How fast can you get out here?

Often the same day. Our office hours are 8–5 Monday through Friday, and when someone calls with an active backup we do everything we can to work them in — customers have written about us arriving within the hour and scheduling same-afternoon. If your system is actively backing up, call rather than filling out the form.

Are you licensed and insured?

Yes. We hold an active Oregon CCB license (#236293), carry a surety bond and $1,000,000 in liability coverage, and we are BBB Accredited with an A+ rating.

Can I find my tank and lids myself before you arrive?

It helps, but do not stress about it. If you have a septic "as-built" from the county, or you know roughly where the lids are, tell us on the phone. If not, locating the tank is part of the job.

What should I never flush on a septic system?

Wipes of any kind — including the "flushable" ones — plus paper towels, feminine products, grease, coffee grounds, cat litter, and harsh chemical drain cleaners. Wipes are far and away the number one cause of the backups we get called out for.

Still have a question?

Call and describe what your system is doing. We will tell you honestly whether it needs a truck today or can wait.

Call (503) 706-5555

Get Your Septic Handled Before It Handles You

Pumping, inspections, diagnostics, and repair across Sandy and the Mt. Hood corridor. Call and talk to an actual person.

Mon–Fri 8–5 · CCB #236293 · Bonded & insured

Get In Touch

Request Service

Tell us what is going on and we will get back to you. If your system is actively backing up, call (503) 706-5555 instead — the phone gets answered by an actual person.

How urgent is it?

We use your details only to respond to this request. No marketing lists, ever.

Call us direct

(503) 706-5555

Office hours 8–5, Monday through Friday. Actively backing up? Call anyway — we work urgent jobs in the same day whenever we can.

Where to find us

55600 E Hwy 26, Sandy, OR 97055
Oregon CCB #236293 · Bonded & insured

Hours

Mon – Fri
8:00 AM – 5:00 PM
Saturday
Closed
Sunday
Closed
Call now Request service